Terms of Service

OVERVIEW

Welcome to Yorkville's. The terms “we”, “us” and “our” refer to Yorkville's. Yorkville's operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide a premium gifting and delivery experience. Yorkville's is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your province or territory of residence, and you have given consent for any minor dependents to use the Services on devices you manage.

You may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information provided is accurate and complete and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and all activity under your account. Accounts may not be transferred or assigned.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to accurately display products. However, product appearance, including colour and presentation, may vary depending on device settings and display conditions.

We do not warrant that products will meet subjective expectations or appear exactly as displayed.

Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not accepted until confirmed.

Payment must be received and processed before acceptance. Orders may not be eligible for cancellation once accepted.

If an order is modified or declined, we will attempt to notify you using the contact information provided.

Purchases are for personal or gifting use and may not be resold or redistributed without authorization.

Orders containing alcohol may require valid government-issued identification upon delivery. We reserve the right to refuse delivery where age verification cannot be completed.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and availability are subject to change without notice. The price charged is the price at the time of order confirmation.

Prices do not include applicable taxes, shipping, handling, or other charges unless stated.

You agree to provide accurate billing and payment information and to update it as required. You confirm that you are authorized to use the payment method provided and agree to pay all applicable charges.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control.

Once products are transferred to a carrier, risk of loss may transfer in accordance with applicable law; however, delivery-related issues are reviewed in accordance with our Delivery and Refund policies.

SECTION 6 - INTELLECTUAL PROPERTY

All content within the Services, including trademarks, text, images, graphics, and design elements, is owned by Yorkville's or its licensors and is protected by Canadian and applicable international intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use, reproduction, or distribution is prohibited.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not responsible for third-party tools or their performance.

Use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites or content. We do not control or evaluate these third parties and are not responsible for their content, accuracy, or practices.

Use of third-party websites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Yorkville's is powered by Shopify. However, all transactions occur directly between you and Yorkville's.

You agree that Shopify is not responsible for any aspect of your purchases. You release Shopify from all claims related to transactions with Yorkville's.

SECTION 10 - PRIVACY POLICY

All personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

Information may be processed by third parties, including those located outside your jurisdiction, to provide the Services.

SECTION 11 - FEEDBACK

If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use it for purposes related to operating, improving, and promoting the Services.

You confirm you have the rights to submit such feedback and that it complies with these Terms.

We are not obligated to maintain confidentiality, provide compensation, or respond to feedback.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is incorrect, without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe rights, or interfere with the Services.

We reserve the right to suspend or terminate access for violations.

SECTION 14 - TERMINATION

We may terminate access to the Services at any time without notice. You remain responsible for obligations incurred prior to termination.

Applicable provisions will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted or error-free operation.

Some jurisdictions may limit these disclaimers.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Yorkville's and its affiliates are not liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Yorkville's and its affiliates from claims arising from your use of the Services or breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision is unenforceable, the remaining provisions remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver.

These Terms constitute the entire agreement between you and Yorkville's.

SECTION 20 - ASSIGNMENT

You may not assign your rights without consent. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by applicable federal and provincial laws of Canada. You agree to the jurisdiction of the courts in the province where Yorkville's is headquartered.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 - CONTACT INFORMATION

For questions about these Terms, please use the contact methods listed on our website.