Celebrate life’s moments with thoughtfully prepared gift baskets delivered across Canada
YORKVILLE’S
Concierge Support
Our AI-assisted support team is available daily from 9am–8pm ET (6am–5pm PT). Most inquiries receive a response within minutes.
Extended service hours during peak holiday periods.
Common Inquiries
Delivery Questions
Address updates, timing, and confirmation requests.
Product & Custom Orders
Ingredient details, substitutions, and tailored selections.
Corporate Gifting
Bulk orders, branding options, and program coordination.
Service Standards
Yorkvilles provides AI-assisted support combined with trained customer service professionals based in Canada and internationally.
During business hours (9am–8pm ET | 6am–5pm PT), most inquiries receive a response within approximately five minutes. Response times may vary during peak seasonal and holiday periods.
We are committed to providing clear, professional assistance for both personal and corporate gifting inquiries.