Contact Us

If you have a query, please send us an email using the form below or phone our helpful Customer Services team on the number below. Alternatively, our Frequently Asked Questions may include an answer to your query.
By Phone or Chat
Yorkville's Online Orders & Enquiries
Telephone number:1 (800) 813-1596
Mon-Sun: 9 a.m. - 8 p.m.
Deliveries are completed 7 days a week including Saturdays and Sundays.
Order Online: 7 days a week 24 hours a day.
By Email
You may email a YORKVILLE'S Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
New Corporate Orders
New Residential Orders
Address or Order Changes
Accounting/Billing Issues
Delivery Status/Issues
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products
Product Quality Issues
Refunds or Credits
Other Customer Service Issues