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    Contact Us

    If you have a query, please send us an email using the form below or phone our helpful Customer Services team on the number below. Alternatively, our Frequently Asked Questions may include an answer to your query.
    By Phone or Chat
    Yorkville's Online Orders & Enquiries
    Telephone number:1 (800) 813-1596
    Mon-Sun: 9 a.m. - 8 p.m.
    Deliveries are completed 7 days a week including Saturdays and Sundays.
    Order Online: 7 days a week 24 hours a day.
    By Email
    You may email a YORKVILLE'S Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
    New Corporate Orders corporders@yorkvilles.com
    New Residential Orders neworders@yorkvilles.com
    Address or Order Changes orderchanges@yorkvilles.com
    Accounting/Billing Issues billing@yorkvilles.com
    Delivery Status/Issues delivery@yorkvilles.com
    or check out our Order Status Checker App.
    Damaged/Missing Gifts or Products damages@yorkvilles.com
    Product Quality Issues productquality@yorkvilles.com
    Refunds or Credits refunds@yorkvilles.com
    Other Customer Service Issues othercs@yorkvilles.com