Contact Us

If you have a query, please send us an email using the form below or phone our helpful Customer Services team on the number below. Alternatively, our Frequently Asked Questions may include an answer to your query.
By Phone or Chat
Yorkville's Online Orders & Enquiries
Telephone number:1 (800) 813-1596
Mon-Sun: 9 a.m. - 8 p.m.
Deliveries are completed 7 days a week including Saturdays and Sundays.
Order Online: 7 days a week 24 hours a day.
By Email
You may email a YORKVILLE'S Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
New Corporate Orders corporders@yorkvilles.com
New Residential Orders neworders@yorkvilles.com
Address or Order Changes orderchanges@yorkvilles.com
Accounting/Billing Issues billing@yorkvilles.com
Delivery Status/Issues delivery@yorkvilles.com
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products damages@yorkvilles.com
Product Quality Issues productquality@yorkvilles.com
Refunds or Credits refunds@yorkvilles.com
Other Customer Service Issues othercs@yorkvilles.com